Discussion on various aspects of working from home


Watch me in discussion with my colleague Paresh Pandya, mentor to many students, on the different aspects of working from home. The short discussion revolves around the background of work from home, its relevance in the present pandemic, its advantages and disadvantages, some tips for effective work from home, and ensuring work-life balance in a work from home situation. Also how to avoid distraction while working from home, how to avoid and deal with stress, and how to avoid digital fatigue. Do watch and post your comments. You can watch the video here.

#Workfromhome #WFH #Distraction #Effective #Balance #Worklifebalance #Workinghours #Stress

The Golden Era Fan: Romance of the Jeep - 1

I am a hardcore fan of compositions from the Golden Era of music in the Hindi film industry. One song is my particular favourite – “Tumhare pyaar mein hum bekaraar ho ke chale …” from the film “Shikar” released in 1968. The song is a lovely number, with the lyrics by Hasrat Jaipuri oozing romance, lilting music by Shankar-Jaikishen, and, of course, the absolutely divine voice of Mohammed Rafi. These, together with the dashing Dharmendra serenading the lovely Asha Parekh make for a heady mix.

However, what tugs at my heart is the effortless way in which Asha Parekh drives the Jeep used in the shooting for this song. When I was a teenager (around 15 or 16 years old), we had a Mahindra Jeep at home. The Mahindra Jeep model is an exact copy of the original Willys Jeep, except that it is a right-hand drive. I got my first lessons in driving on this very vehicle under my father (on an empty playground). It is a powerful vehicle with a three-speed gearbox and four-wheel drive. It’s tough to master – even a light tap on the accelerator sends it lunging forwards – but once you master it, the vehicle is a sheer pleasure.

Now it’s obviously difficult to act when driving a vehicle, especially as demanding as the Jeep. Doing so while driving a left-hand drive vehicle clad in a saree and all decked up would have posed a tough challenge, but Asha Parekh carries it off with élan.

The grace, poise and ease with which she negotiates the curves in the hills is a sight to behold. Therefore, watching the song gives me a different high every time, and I’m sure it will do so also for people like me who have relished driving the iconic Jeep.

#GoldenEra #Shikar #MohammedRafi #Dharmendra #Asha Parekh #Jeep

मानवाला सखोल आत्मपरीक्षणाची वेळ

अलिकडील इतिहास बघीतला तर जगात व देशात अशा काही घटना झाल्या की ज्यामुळे जनजीवनात आमूलाग्र बदल घडला. जर ६0-७0 वर्षांपूर्वीचा काळ पाहिला तर दुसरे महायुद्ध ही अशी एक घटना होती. दुसर्‍या महायुद्धामुळे जगात दीर्घकालीन बदल झाले. अमेरिकेतील ९/११च्या हल्ल्यामुळे आणि भारतातील २६/११च्या हल्ल्यांमुळेही मोठे बदल झाले. सध्या सुरू असलेल्या कोरोनाची समस्यासुद्धा अशीच मोठय़ा प्रमाणावर आणि दीर्घकालीन बदल घडवणारी ठरणार आहे. किंबहुना ही जागतिक साथ संपल्यावर आपले जीवन पूर्वीसारखे अजिबात राहणार नाही. या समस्येचे अल्पकालीन आणि दीर्घकालीन परिणाम तर होतीलच, पण त्याचे मॅक्रो-लेवल व मायक्रो-लेवलवरही परिणाम होणार हे निश्‍चित. खरे तर कोरोनामुळे समस्त मानवजातीला आपल्या जीवनशैलीचे सूक्ष्म निरीक्षण करावे लागणार आहे आणि त्यात फार मोठे बदल करावे लागणार आहेत.
सध्या देशात सुरू असलेला लॉकडाऊन उठविणे हाच या बदलांच्या नियोजनाचा पहिला टप्पा असायला हवा. तीन आठवड्यांचा लॉकडाऊन आहे, पण तो अनिश्‍चित काळासाठी अंमलात असू शकत नाही. लॉकडाऊनचे अर्थव्यवस्था, उद्योग, व्यापार, दळणवळण इत्यादी सर्वच क्षेत्रांवर गंभीर परिणाम होतील हे स्पष्ट आहे. त्यामुळे लॉकडाऊन वाढविला तर फार मोठी आर्थिक हानी होईल आणि ती भरून काढणे कठीण जाईल. याचे गंभीर सामाजिक परिणामदेखील होतील. त्यामुळे या क्षणी एकीकडे संपूर्ण लॉकडाऊन, तर दुसरीकडे आर्थिक व सामाजिक हित, यात सुवर्णमध्य साधणे गरजेचे आहे.
हे कसे करायचे? तर सर्वप्रथम हा लॉकडाऊन टप्याटप्पयाने शिथिल करावा लागेल. सध्या अत्यावश्यक सेवांना, म्हणजे औषधे, भाजी-पाला आणि जीवनावश्यक वस्तू यांची दुकाने आणि रुग्णालये यांना या लॉकडाऊनमधून सूट देण्यात आलेली आहे. ही सूट अशा इतर सेवा, ज्या अत्यावश्यक नाहीत, पण ज्या उपलब्ध नसल्या तर जीवन विस्कळीत होऊ शकते, अशा सेवांसाठीही द्यावी लागेल. उदाहरणार्थ विद्युत उपकरणे, हार्डवेयरचे सामान, चष्मे, टायर-ट्यूब अशा वस्तू विकणारी व किरकोळ दुरुस्तीची कामे करणारी दुकाने, तसेच केशकर्तनालये (सलून), शिंपी (टेलर), रेस्टॉरंट्स / खाणावळी अशा आस्थापना, परिवहन व त्याच्याशी संबंधित सेवा (जसे पेट्रोल पम्प्स, लुब्रीकंट्सची दुकाने, इत्यादी) यांना सुरू करण्याची परवानगी सोशल डिस्टन्सिंगचे नियम कायम ठेवून द्यावी लागेल. बॅंका सध्या कार्यरत आहेत आणि अर्थ-वाणिज्य, माहिती तंत्रज्ञान व दूरसंचार क्षेत्रांशी संबंधित संस्थांना सुद्धा काम करण्याची परवानगी द्यावी लागेल. या सर्व संस्थांना ५0 टक्के कर्मचारी संख्येवर काम करायची परवानगी द्यावी लागेल. त्याचप्रमाणे सार्वजनिक परिवहन सेवा सुरू कराव्या लागतील, अन्यथा रस्त्यावर खासगी वाहनांची गर्दी होऊन समस्या निर्माण होईल. रेल्वेगाड्या व विमानसेवा या ५0 टक्के क्षमतेवर सुरू करता येतील. जिथे असे करणे शक्य नसेल, जसे मुंबईतील लोकल गाड्या, तिथे शक्य होईल तेवढे सोशल डिस्टन्सिंगचे नियम पाळावे लागतील. सगळी कार्यालये व संस्था सुरू न केल्यामुळे आणि सुरू असतील ती ५0 टक्के कर्मचारी बळावर सुरू रहाणार असल्यामुळे सार्वजनिक परिवहन सेवांवर ताण कमी पडेल अशी अपेक्षा करायला हरकत नाही.
लॉकडाऊन उठविण्याच्या दुसर्‍या टप्प्यात अत्यावश्यक नसलेल्या पण महत्त्वाच्या असलेल्या आस्थापनांना सुरू करण्याची परवानगी द्यावी. यात कापड तयार कपडे, सौंदर्य प्रसाधने, पुस्तके, स्टेशनरी, पादत्राणे, फोटोकॉपी, नेट कॅफे, फर्निचर, गाद्या आणि इलेक्ट्रॉनिक्सची दुकाने व फोटो स्टुडियो, ब्यूटी पार्लर, जिम, व्यायमशाळा, कॉफी शॉप्स, हॉटेल्स, अतिथीगृहे / विर्शामगृहे, बेकरीज अशा संस्था, तसेच बॅंकिंग, अर्थ-वाणिज्य, माहिती-तंत्रज्ञान व दूरसंचार क्षेत्रांव्यतिरिक्त इतर क्षेत्रांशी संबंधित आस्थापनांचा समावेळ करावा. मात्र ५0 टक्के कर्मचारी संख्या व सोशल डिस्टन्सिंगच्या नियमांच्या अधीन राहूनच परवानगी द्यावी. दुसर्‍या टप्प्यात न्यायालये आणि सर्व शासकीय कार्यालये सुद्धा सुरू करावीत. लॉकडाऊन उठविण्याच्या तिसर्‍या टप्प्यात शैक्षणिक संस्था सोडून इतर सर्व आस्थापना व कार्यालये सुरू करावीत, मात्र पुन्हा ५0 टक्के कर्मचारी संख्या व सोशल डिस्टन्सिंगच्या नियमांच्या अधीन राहूनच.
चौथ्या टप्प्यात परिवहन सेवा पूर्ण क्षमतेवर चालविण्याची परवानगी द्यावी. मात्र कार्यालये, संस्था व आस्थापना ५0 टक्के कर्मचारी संख्या व सोशल डिस्टनिसंगच्या नियमांच्या अधीन राहूनच सुरू ठेवावीत. प्रत्येक टप्प्यात परिस्थितीचा आढावा घेऊन, आणि एकीकडे कोरोनाचा प्रादुर्भाव व त्यावरील नियंत्रण, तर दुसरीकडे आर्थिक-सामाजिक परिस्थिती यांची सांगड घालूनच निर्णय घ्यावे लागतील. सर्व सुरळीत राहिले तरच पाचव्या टप्प्यात शैक्षणिक संस्था वगळता सररकट सर्व कार्यालये, संस्था व आस्थापना पूर्ण क्षमतेवर सुरू करण्याची परवानगी देण्यात यावी. परिस्थिती नियंत्रणात आली तरच मग शैक्षणिक संस्था सुरू कराव्यात, त्यातही आधी उच्च शिक्षण संस्था, मग उच्च माध्यमिक आणि माध्यमिक शाळा, आणि मग इतर शाळा, अशी टप्प्या-टप्प्याने सुरूवात करावी.
असे केले नाही तर अर्थव्यवस्था कोलमडून बेरोजगारीसारख्या भीषण समस्या निर्माण तर होतीलच, पण कायदा व सुव्यवस्थेचा प्रश्नही निर्माण होण्याची फार दाट शक्यता आहे. याची सुरुवात झाली आहे असे म्हणता येईल. दोनच दिवसांपूर्वी उत्तर प्रदेशमध्ये संचारबंदीचे उल्लंघन करून बसमध्ये प्रवास करीत असलेल्या व्यक्तींवर कारवाई करायला गेलेल्या पोलिस कर्मचार्‍यांना मारहाण करण्यात आल्याच्या दोन घटना घडल्या. याचा सरळ अर्थ असा आहे की लॉकडाऊनच्या बळजबरीने अंमलबजावणीला जनता विरोध करेल. एका र्मयादेनंतर तर नक्कीच करेल. लॉकडाऊनमुळे पोटापाण्याचा प्रश्न अधिक गंभीर झाला तर विरोध उफाळून येईलच. तो हिंसक रित्याही प्रकट होईल, आणि असा घटना तुरळक न रहाता त्यांना आंदोलनाचे रूप यायला वेळ लागणार नाही. हिंसा टाळायची असेल तर लोकांना त्यांच्या पोटापाण्याचे काम पुन्हा सुरू करता यायला हवीत, यासाठीच लॉकडाऊन टप्प्या-टप्प्याने हटविणे गरजेचे आहे. लाॉकडाऊन हटविणे ही अल्पकालीन उपाययोजना झाली. कोरोनावर निश्‍चित आणि खात्रीलायक उपाय मिळेपयर्ंत काळजी घ्यावीच लागेल आणि यासाठी रस्त्यांवर आणि सार्वजनिक वाहनांमध्ये गर्दी होणार नाही, या अनुषंगाने नियोजन करावे लागेल. यासाठी काही दीर्घकालीन उपाय करावे लागतील. हे उपाय प्रस्थापित व पारंपरिक कार्यपद्धतींच्या पलीकडे जाऊन करावे लागतील. म्हणजे अपारंपरिक व्यवस्थांची अंमलबजावणी करावी लागेल.
इंटरनेटच्या जमान्यात आपण एकमेकांशी दिवसाचे २४ तास जोडलेले असतो. असे असताना कामाची ठिकाणेही आठवड्याचे सातही दिवस कार्यरत असायला हवीत. हे सोयीस्कर तर असेलच, सगळ्यांच्या हिताचेही असेल. पण हे सर्व झाले तात्पुरते उपाय. एकूणच मानवाला त्याच्या जीवनशैलीबद्दल फार गंभीरपणाने विचार करायला हवा, कोरोना किंवा यासारखा दुसरा कुठला भयंकर आजार येऊ नये, यासाठी मायक्रो-लेवल आणि मॅक्रो-लेवल वर नियोजन करण्याची गरज आहे. हे सर्व झाले मायक्रो-लेवलवरचे उपाय आणि नियोजन. कोरोनाच्या समस्येमुळे आता मानवाला कठोर आत्मपरीक्षण करायची गरज निर्माण झाली आहे. मानवाने अंगीकारलेल्या जीवनशैलीडे कठोर नजरेने पहाणे गरजेचे झाले आहे. यासाठी मॅक्रो-लेवल वर नियोजन करणे भाग आहे. मुळातच आपली सध्याची भांडवलशाहीवादी, (आर्थिक) साम्राज्यशाहीवादी, उपभोगवादी आणि भौतिकवादी, तसेच पर्यावरण आणि नैसर्गिक स्त्रोतांवर ताण पाडणारी जी जीवनशैली आहे, त्यावर पुनर्विचार करायची गरज आहे. औद्योगिक क्रांती नंतरची गेली २५0 वर्षे आपण तथाकथित विकासाच्या मागे धावताना निसर्गापासून लांब गेलो आहोत. हे थांबायला हवे. निसर्गाला कमीत कमी हानी होईल, अशी जीवनशैली आपण स्वीकारायला हवी.
नागपूर
(Lokshahi Varta, Nagpur, 11th April 2020)

It is now time for deep introspection by human beings


Life will never be the same again after ongoing corona crisis over
There have been some events in recent history that have brought about major changes in human life. World War II is an event from the history of the last 60 or 70 years, which has brought about major changes across the world. The 9/11 attacks in the United States caused changes in the civil aviation sector. Similarly, the 26/11 attacks in Mumbai (India) brought about major changes.
The ongoing corona crisis will also turn out to be a problem that will bring about major, large-scale and long-term changes in human life as we know it today. In fact, life will never be the same ever again once the corona pandemic ends. The pandemic will not only have short-term and long-term effects on our lives, but will also have an impact at the micro level and at the macro level. Indeed, pandemic will force the entre human race to take a real close look at its very way of life and to change that way of life forever.
The world may do what it wants to, but for India, the process of lifting the present lockdown ought to be the first stage of planning to bring about those changes. The lockdown has been announced for three weeks, but it cannot continue for an indefinite period of time. It is clear that the lockdown will have serious effect on all sectors of the economy, including industry, trade, communication and transport. Hence, any extension in the lockdown period will cause immense economic loss, and it will become extremely difficult, almost impossible, to make it up. This economic loss will have serious social repercussions also. Therefore, it is imperative that we strike the golden mean between total lockdown on the one hand, and economic and social interest on the other.
How to achieve the golden mean? First of all, the lockdown will have to be lifted in stages. As of now, essential services, like shops of medicines, vegetables and other essential commodities, dispensaries and hospitals have been exempted from the lockdown. So in the first stage of lifting the lockdown, this exemption will have to be extended to services that are not “essential,” but are important and would cause disruption in normal life if not available for a prolonged period. For example, shops that sell electrical goods, hardware goods, spectacles, tyre-tubes, artisans who provide minor repairs and maintenance service, establishments like salons, tailors, restaurants/mess, and transport and allied services (like petrol pumps, lubricant shops, etc.). These will need to be given permission to operate, subject to rules of social distancing. Banks are already operating, and permission will have to be given to establishments in the finance, trade, commerce, information technology and telecommunication sectors to operate. All these establishments should be permitted to operate with 50 per cent work force. Similarly, public transport will have to be resumed, else the roads would get jammed with private vehicles. Trains and flights will have to be allowed to operate at 50 per cent capacity as far as possible. It would be impossible to operate public transportation like the local trains in Mumbai at 50 per cent capacity. In such cases, they should be allowed to operate by following the rules of social distancing as far as possible. Since all establishments and offices will not be operating, and those operating would be doing so at 50 per cent of the employee strength, it can be reasonably expected that public transport would not get crowded too much.
In the second stage of lifting the lockdown, establishments that are not essential but are important should be given permission to open. These should include shops that sell cloth, readymade clothes, cosmetics, books, stationery, footwear, photocopying, net café, furniture, mattresses and electronic/consumer durable goods, establishments like photo studios, beauty parlours, gymnasia, coffee shops, hotels/guest houses/rest houses and bakeries, and establishments from sectors other than the banking, finance, trade, commerce, information technology and telecommunication sectors. However, they can operate at 50 per cent employee strength, and subject to the rules of social distancing. Courts and all government offices should be included in the second stage.
In the third stage of lifting the lockdown, all establishments and offices other than educational institutions should be allowed to open, provided they operate at 50 per cent employee strength and subject to the rules of social distancing.
In the fourth stage, permission should be granted to operate public transport at full capacity. However, offices and establishments should be allowed to operate at 50 per cent employee strength and under rules of social distancing.
At each stage, the decisions will have to be made after reviewing the situation, and to strike a balance between the spread of corona and its control on the one hand, and the socio-economic situation on the other. Only if everything goes smoothly should all offices and establishments, except educational institutions, be allowed to operate at full strength. Educational institutions should be allowed to open only after the situation comes under complete control, and then again in stages, with higher education institutions opening first, followed by high schools and higher secondary schools in the second, and all other schools last.
If we don’t do this, then there is a very real risk that there will be a breakdown in the economy, which would not only cause a severe problem of unemployment, but could also result in the deterioration of law and order. In fact, we can safely say that there is already a clear indication of the possibility of the law and order situation deteriorating – there have been three instances in the last three days of attacks by violators of the lockdown on policemen trying to enforce the lockdown. These were clearly not sudden, which is a serious aspect of the current situation. It clearly shows that the people will oppose any forced implementation of the lockdown; definitely beyond a certain limit. The opposition will erupt if the problem of earning a livelihood assumes serious proportions amid the lockdown. The opposition could manifest itself in a violent manner, and within no time, such outbursts could grow from isolated incidents into an organized agitation, if not a rebellion. People will have to be allowed to resume their means of livelihood if violence is to be avoided, and for this to happen, it is imperative that the lockdown be lifted in stages.
However, it is clear that lifting the lockdown is but a short-term measure. We will have to take precautions till a definite and reliable treatment for corona is found, and for this, our planning will have to be focused on reducing the crowds on the roads and on public transport vehicles. The country will have to look at some long-term remedies for this, and these remedies will have to be sought beyond the established and conventional systems of work. It means that we will now have to devise and implement unconventional modes of working.
The existing and conventional mode of working is for thousands or lakhs of workers leaving home at the same time, commute to their places of work that are usually concentrated in the same central area or multiple clusters, and return home in the evening. This system has been followed for ages. This will have to change. The offices and establishments in a certain area should have staggered working hours, with timings being staggered by 15 or 30 minutes. This will reduce the crowd of commuters. The strain on public transport systems will decrease to a great extent if the peak-hour crowd decreases by even 7 to 10 per cent.
In fact, going beyond this, it is now high time that we abandon the age-old system of having the same weekly off day for all offices and establishments. The system of staggered weekly off days must be introduced. Establishments like newspaper offices, news channels, and cement and chemical plants already followed the system of staggered weekly off days. Why can’t it be implemented in other establishments as well? The crowd on the roads could decrease by 12 to 15 per cent if this is done. We have abandoned many old practices in the 21st century. In the present age, doesn’t the system of the same weekly off day for all workers seem outdated and obsolete? Indeed, in today’s modern age, shouldn’t all products and services be available all seven days of the week, and shouldn’t all offices, institutions and establishments remain open all seven days of the week? In this age of the internet, when we are connected to each other 24x7, places of work should also work 7 days a week (if not 24 hours a day). It would not only be convenient, but would also be beneficial to all.
However, it is obvious that these are all temporary measures. Man will have to think seriously about his existing way of life, and will have to make micro-level as well as macro-level planning to ensure that the world never ever comes under a threat from corona or other similar devastating pandemic.
One major step that we could take at the micro level is the decentralization of trade, commercial, industrial and administrative establishments and institutions. Right now, all major offices and establishments are concentrated in one or more big cities. This results in employment opportunities in these big cities, leading to large-scale migration towards these cities. Such migration not only puts a strain on the civic amenities in the big cities, but also causes excessive population density. Densely populated areas are ticking public health time bombs by themselves, as the corona crisis has shown. It is, therefore, necessary to reduce the crowding. Can’t we shift big offices from cities like Mumbai and Pune to smaller cities? To cite the example of Mumbai, the head offices of organizations like MahaGenCo, MahaTransCo and MahaDiscom should be shifted to other towns. There are numerous other organizations whose head offices can be shifted from Mumbai to other places.
In fact, why the insistence on having the capital of Maharashtra in Mumbai? The capital of a state should ideally be at the approximate geographical centre of that state, and so the capital of Maharashtra must be shifted to such a location.
This idea may sound outlandish right now, but there is no doubt that it would become imperative in the times to come. Otherwise, it would become impossible to check the massive crowds in the big cities, to reduce them and to control them. And as long as such crowds continue to choke the cities, the possibility of disasters like corona happening can never be ruled out.
However, these are all micro-level remedies and planning. It is now high time that man carried out a thorough and deep introspection. Man must take a long, real, hard look at the lifestyle that he has adopted, and make some changes through macro-level planning.
It is now time for us to rethink the existing capitalist, imperialistic, consumerist and materialistic lifestyle that puts an unbearable strain on the environment and on natural resources. In his mad quest for so-called development in the 250 years since the industrial revolution began, man has drifted far from nature. This must stop. We must adopt a lifestyle that would cause the least damage to nature.
What, in fact, is development? What are the criteria? Who decided those criteria? And who gave the authority to decide those criteria to whoever decided them in the first place? How can the same criteria be applicable in all the different and diverse parts of the world? Why should everyone accept those criteria decided by a so-called expert who is either an American or a British? Shouldn’t they be different for different times and places?
It is not necessary that something that succeeded at one place would succeed everywhere else. The “vadaa-paav” is an excellent example of this. The “vadaa-paav” (a typical Indian snack) accounts for a turnover of literally billions of rupees every day in Mumbai; it is available at every nook and corner. Yet, it is not easily available in cities like Nagpur, Akola or Pune. Why? It is so because the way of life in Mumbai is totally different from that in Nagpur, Akola, Amravati or Pune. The “vadaa-paav” is a cheap and quick snack, perfect for resident of Mumbai hard-pressed for time. However, people have time on hand in cities like Nagpur and Pune, and hence, the “vadaa-paav” does not sell in these cities. People eat the snack only when they want to eat something different. By contrast, a resident of Mumbai eats it because he has few options. It is a necessity.
Another example. The afternoon paper “Mid-Day” had a massive circulation in Mumbai at one time. Encouraged by the success in Mumbai, the publishers launched editions in Pune and Delhi. However, the Pune edition closed down within a year, and the Delhi edition in two years. Why? It was so because Mid-Day fulfilled a very typical need of the residents of Mumbai, which was a little recreation on the long commute home after work. The typical Mumbaikar did not mind spending a few bucks for this every day. By contrast, commuting was mostly by personal vehicles in Pune and Delhi at the time, and even the commute by public transport was short. Therefore, the need for recreation on a long commute did not exist at all, and that is the exact reason why Mid-Day failed in those cities. (Pune and Delhi have grown since and commutes have become longer, but the need for recreation is being fulfilled by mobile internet now. Mid-Day is struggling to stay afloat in Mumbai.)
The examples of the “vadaa-paav” and the Mid-Day newspaper is only to drive home the point that there cannot be a single model of development for the entire world. This very concept of “one size fits all” is wrong at the fundamental level. To borrow a term from computing, a “copy-paste” job does not work as far as development is concerned.
The present model is to carry out large-scale development in a city. This leads to an increase in the population. The increase in population puts a strain on the civic infrastructure there. The administration then creates more infrastructure by spending thousands of crores of rupees. The improvement in infrastructure attracts more people to these cities. This, in turn, puts further strain on the infrastructure. More money is then spent on infrastructure. This causes the population to increase. This ultimately causes a vicious circle of crowds, strain, expenditure and infrastructure. This is unending. We will not be able to break this vicious cycle unless we change our perspective and concept of development.
The world, and especially India, will have to abandon this consumption-oriented and materialistic model of development. The practice of creating civic amenities in certain cities and ignore other towns must stop. Henceforth, there must be even distribution of large industries, large projects, and large offices and organizations across the country and across states. This will happen only with proper planning and implementation. It is true that certain activities can be carried out at certain places only; for example, ports can operate only at the coasts. However, such planning can definitely be done for establishments in other sectors of the economy. A detailed discussion on such macro-level planning is beyond the scope of this article, and only a brief idea of what should be the future approach to development has been given.
Some years ago, the then chief minister of Maharashtra made a statement that it was important to manage the urbanization in the country. Our politicians could not have been more off the mark. The time to manage urbanization is long gone and past. It is now time to arrest urbanization, and, ultimately, to reverse it. The day our politicians and administrators understand this will be the day we have a welfare State in the true sense.


New Media and Freedom of Expression: Empowering Cinema and Television


Presenting my paper on "New Media and Freedom of Expression: Empowering Cinema and Television" at the 14th international conference of the Global Communication Association at Jaipur (11-12 October 2018). Below is a text of the paper.

#GCAJaipur #newmedia #masscommunication #GCA #digitalinbound #digitalmedia #Jaipur #India

Introduction
The way movies and television content are produced has changed drastically in the last few years. The explosion in information technology and the internet has not just given rise to a platform and voice to talk about arts and culture, it has given rise to new avenues to produce, promote and distribute them.  Information technology is now being used to produce content for cinema and television, and the internet and new media are being used to promote and distribute the content.
The way consumers access audio-visual content, that is, cinema and television content, is also changing in a major way. The television and broadcasting sectors have been undergoing significant technological and structural changes, which have given consumers access to a great variety of communications and media services. Convergence is changing the way in which consumers use communication services and consume content, as it is available on new platforms and on various wireless portable devices. The penetration of new technologies and the dynamic effects of convergence are changing the way that consumers access and view audio-visual content (OECD, 2013).  Nowadays, it can be provided via multiple platforms: analogue or digital terrestrial broadcasts, satellite, cable or internet protocol (IP), over-the-top (OTT) or video-on-demand (VoD) services, video streaming services, and apps.
More and more audio-visual (AV) content – both in cinema and television – is being provided through non-conventional channels like OTT services and apps. Big-budget cinema has witnessed the advance of digital cinematography and the ever-increasing emergence of 3D in the past few years, but equally fundamental changes have taken place on a smaller scale (Mooney, 2010). There is even an annual “New media film festival” that is held in Los Angeles; significantly, its tenth edition will be held in June 2019.  The festival features 20 different categories, right from new media, streaming and web series to virtual reality, drone, documentary, made on mobile/tablet, animation, apps and digital comics (Submit now, 2018). The growth in various video platforms on the web has spawned a new category of AV content – web series. The growth in various video platforms on the web has spawned a new category of AV content – web series. A web series is a series of scripted videos, generally in episodic form, released on the Internet or also by mobile or cellular phone, and part of the newly emerging medium called web television. A single instance of a web series programme is called an episode or webisode. Broadly speaking, the three kinds of recurring video content delivered on the web are vloggers/personalities, commentaries and tutorials, and narrative web series. Narrative web series are providing an unparalleled opportunity for young, aspiring film makers. There has never been a time when it was this easy for talented young film makers to get their work out there (Schwartz, What the F&$k is a Web Series, Anyway?, 2015).
Thus, new technologies have empowered and enabled creators outside of a studio or network system to make their own movies and develop cutting-edge entertainment. Affordable cameras and editing software allow artistes to create and express their skills for a multitude of new distribution platforms. Storytelling is being redefined in the 21st century (Modine, 2017).
Growth
Historically, most major film and television technology has been introduced in the production sector; for example, synchronized sound production. We now have technologies like shooting on digital media, which obviates the need for the presence of a “physical” film (celluloid) or tape – the shots are all stored as soft copy on the hard disk of a computer. Now, technology is also changing the way AV content is promoted and distributed.
The distribution part of the movie business could not have remained untouched with the advent of digital technology, especially since it has long been the most powerful and profitable sector of the film industry (Bordwell & Thompson, 2007).
A quick look at the figures will tell its story – in 2000, the world had about 1,64,000 cinema screens, and only 30 of them were digital. In 2005, 848 were digital. At the end of 2010, however, 36,103 screens were digital, which was about 30 percent of the total, and by 2013, nearly half of them. The new multiplexes opening in Chinado not contain reels, “splicers,” or a scrap of photographic film (Bordwell & Thompson, 2007).
There was a major leap in 2011, when in the United Kingdom alone, nearly 80 percent of the titles released were in digital format.  A lot of movies in digital format were screened at the Cannes Film Festival that year, even of films shot in 35mm (Bordwell & Thompson, 2007).
Film prints are now a thing of the past; it’s all in digital format now.  Major Hollywood studios like 20th Century Fox have already done away with film prints, and the Indian film industry, popularly also known as Bollywood (Gulzar, Nihalani, & Chatterjee, 2003), has also gone digital.  Even digital “prints” now don’t need to be distributed so as to reach the theatres physically; movies are now increasingly being distributed over satellite, as UFO Moviez does.  This is also called “e-cinema” (UFO Moviez India Ltd., 2014).
As David Bordwell, Professor of Film Studies, Department of Communication Arts, University of Wisconsin, says: “The change isn’t simply a matter of new technology, or hardware turning into software. It isn’t simply a matter of fancy gear or even the look and sound of images. It involves social processes, the way institutions like filmmaking and film exhibition work. Technology affects relations of power, along with the choices that moviemakers and filmgoers are offered. As films become files, cinema changes in subtle, far-reaching ways. People may not have noticed the difference between a 35-mm image and a digital one, but as movie-going becomes different, so does our sense of what films are, and have been (Bordwell & Thompson, 2007).
Streaming television is the digital distribution of television content, such as television shows, as streaming video delivered over the internet. Television programmes began to be available on the internet in the mid-2000s. ITunes began offering select television programs and series in 2005, available for download after direct payment. The video-sharing site YouTube was launched in 2005, allowing users to share illegally posted television programmes (Waterman, Sherman, & Ji, 2013). A few years later, television networks and other independent services began creating sites where shows and programmes could be streamed online. Amazon Video began in the United States as Amazon Unbox in 2006, but did not launch worldwide until 2016 (Amazon, 2016). Netflix, a website originally created for DVD rentals and sales, began providing streaming content in 2007 (Netflix, 2017). In 2008, Hulu, owned by NBC and Fox, was launched, followed by tv.com in 2009 and owned by CBS. Digital media players also began to become available to the public during this time. The first generation Apple TV was released in 2007, and in 2008, the first generation Roku streaming device was announced (HH Editor, 2008). Amazon’s version of a digital media player, Amazon Fire TV, was offered to the public in 2014 (Horn, 2014). These digital media players have continued to be updated and new generations released. Access to television programming has evolved from computer and television access, to also include mobile devices such as smart-phones and tablet computers. Apps for mobile devices started to become available via app stores in 2008. These mobile apps allow users to view content on mobile devices that support the apps. In 2017, YouTube launched YouTube TV, a streaming service that allows users to watch live television programmes from popular cable or network channels, and record shows to stream anywhere, anytime. After 2010, traditional cable and satellite television providers began to offer services such as Sling TV, owned by Dish Network of the US, which was unveiled in January 2015 (Brustein, 2015). DirecTV, another satellite television provider based in the US and owned by AT&T, launched their own streaming service, DirecTV Now, in 2016 (Spangler, 2016). Netflix is now the world’s largest streaming TV network and also the world’s largest internet media and entertainment company with 117 million paid subscribers, and by revenue and market cap (Balakrishnan A. , 2018).
The OTT market in India is expected to grow in leaps and bounds. Consultancy firm PwC expects India’s OTT market to grow from the current Rupees 2000 crore to Rupees 5000 crore by 2022. The number of mobile broadband subscribers is expected to shoot up from 270 million at present to 500 million in the next five years (Balakrishnan P. , 2018).
Technology
There is no doubt that content-creators are starting to realise that films can be well made using digital technology, including smart-phones. Sean Baker’s “Tangerine” was shot on an iPhone ... even though they have big limitations when it comes to cinema-level filmmaking, smart-phones are incredibly powerful tools now, and ... film-makers are working with them (Renee, 2015).
Smart-phones have taken over our lives so it should come as no surprise that there are actually movies being filmed on these devices. These are not just short videos, but real movies with actors, plots, directors and musical scores. Some are promotional tools for the phone-maker, but others are true films. The internet now has a number of sites that provide information on making movies with just a smart-phone. Smartphone manufacturers are taking note and so are app developers. Special movie-making apps are now being released for smart-phones on the market (Lings, 2012).
The web site www.techattitude.com lists several movies as the top movies that have been filmed on smart-phones.  These are Olive, Pearls, The Swarm, Night Fishing, Apple of My Eye, Dragonfly Love, Arrival, and Splitscreen: A Love Story (Lings, 2012).
Internet release is still new when it comes to the film distribution platform. The volume of downloaded movies is difficult to find but none compares to the even more problematical discovery of their origin (McDonald & Wasko, 2008).
Streaming is the digital distribution of AV content over the internet, as in contrast to terrestrial transmission, cable transmission and satellite transmission. VoD is a programming system that allows users to select and watch/listen to AV content such as movies and TV shows whenever they choose, rather than at a scheduled broadcast time, the method with the conventional systems of broadcast. VoD commonly uses IPTC technology to deliver content to television sets, desktop computers, laptop computers and portable devices. The content is offered either as streaming, in which a user selects a video programme and it begins to play on the device, or as downloading, in which a user downloads the content to a computer or a portable device, for viewing in the future. Internet television, which uses the internet, is an increasingly popular form of VoD. An online video platform (OVP), provided by a video hosting service, enables users to upload, convert, store and play back video content over the internet.  Users generally upload video content via the hosting service’s website, mobile or desktop application, or other interface. The content may range from shorts to full-length television shows (Drier, 2013). OTT is a term used to refer to content providers that distribute streaming media as a stand-alone product directly to viewers over the internet, bypassing conventional telecommunication, multi-channel television and broadcast television channels, which traditionally act as the controller or distribution of such content (Jarvey, 2017). The term is most synonymous with subscription-based VoD services that offer access to film and television content (including existing series acquired from other producers, as well as original content produced specifically for the service), like Netflix and Amazon Prime, as well ‘skinny’ television services that offer access to live streams of linear channels similar to a traditional satellite or cable television provider, but streamed over the public internet instead of over a closed, private network with proprietary equipment such as set-top boxes. OTT services are typically accessed via websites on desktop computers, apps on portable devices such as smart-phones and tablets, digital media players, and smart television sets. In 2011, the Canadian Radio-Television and Telecommunications Commission (CRTC) stated that it ‘considers that internet access to programming independent of a facility or network dedicated to its delivery (via, for example, cable or satellite) is the defining feature of what have been termed OTT services.’  Some OTT services require that a video be downloaded first and then played, while other OTT players offer content that starts playing before the download completes, which is streaming (CRTC, 2011).
Content
AV content on new media varies from full-length feature films produced by major studios to short videos and very short videos produced by individuals and amateurs. Feature films are usually released over existing content platforms. Video content can either be linear content, which is content released over a conventional television channel first and then becomes available over a new media platform like a VoD platform or an app on a portable device, or content specifically produced for and distributed over new media platforms. Most major television channels have new media platforms. Some legacy channels have experimented with stand-alone content, or web series, which is available exclusively over their new media outlets. One example is the sitcom ‘Sarabhai vs Sarabhai.’ The first season of the sitcom had an extremely successful and popular run of 70 episodes on Star One. Season 2 was released as a web series on the Star network’s digital platform Hotstar in May 2017 (Hingorani, 2017).
‘Sacred Games’ was the first Netflix original from India. Its first season had 8 episodes, and was released in July 2018. Inside Edge was the first Amazon Prime original from India. Its first season had 10 episodes, and was released in July 2017. The second season of this series has been confirmed (PTI, 2018). Even Shabana Azmi, known for her powerful roles in parallel cinema, is set to do a web series titled ‘Moghuls,’ based on the life of Babur.
Then there are independent artistes who produce their own content. Actor Gaurav Gera created and played the characters of Chutki and Shopkeeper in his ‘Chutki and Shopkeeper,’ which first appeared on conventional television channels as fillers, but has since been released on new media as short videos. Gera later created the series ‘Billi Maasi,’ for which he has created and plays characters like Billi Maasi, Aadu, Barsat, Dadi and Mausaji. Snapchat has given him exclusive ‘filters’ for the characters in the show. There are plans to convert the series into an animation series to be released on new media platforms.
Several other artistes have made a mark through new media with their independently produced short videos on a variety of genres, including music, comedy, cookery, health advice and short tales. YouTube stardom is a new phenomenon in India. The sharp growth in internet connections, a surge in smart-phone sales and the emergence of YouTube role models like AIB and The Viral Factory (TVF) worked as catalysts. The active internet user base in India nearly trebled from 120 million in 2012 to 343 million in 2015. India’s top YouTube superstars include Tanmay Goyal, who co-founded All India Bakchod (AIB), Sahil Khattar, who features in Being Indian, Bhuvan Bam, who does music as well as short comedy videos, Sanjay Thumma and Nisha Madhulika, who do cookery shows,  Sanam Puri, who does music, Shruti Anand, who does a make-up show, Kanan Gill, who does comedy, Ranjit Kumar, who reviews gadgets, and Vikram Yadav, who does a health show (Goyal, 2016). The list is actually endless, and is not even the tip of the proverbial iceberg; and it is growing.
Marketing
New media is also important for marketing of AV content because a lot of people use new media, including YouTube, Facebook, Twitter and Instagram.  Marketers can use these platforms to reach out to several types of audiences.  Instead of simply uploading a movie trailer to YouTube, a marketer can tweet about it, or post videos and pictures from the movie, the production and behind-the-scenes movements on the web site dedicated to the movie, and on Facebook and Instagram. Marketers can use these new media bases to reach out to several types of audiences.  New media provides many different avenues for movie marketing. Marketers can choose one specific platform or use several.
New media has dramatically cut into the costs of promotion for movies, in an age where promotion and costs are everything.  Costs come down because social media does a lot of the early leg-work almost for free.  This is important because cinema budgets are growing with each passing day, and the financier would want to keep in check the money that he spends on promoting a movie even while he strives to reach out to as many people as possible.
Social media is lucrative for movie marketers for the same reasons it appeals to many: the ability to measure and interact with the audience on a two-way street of communication, and the lucrative allure of going viral. If the marketer can convince fans and movie-goers to talk about the movie on social media, the audience expands. This is the reason why film-makers and film marketers must take new media and social media into account when promoting a movie.
For example, the Hollywood movie The Hunger Games posted two versions of a popular song on YouTube, and these received over 20.00 crore views.  In 2013, producers of It’s a Disaster decided to publish the entire movie on a mobile app called Vine[1] in six-second segments.  They issued a press release, saying on a sarcastic note, “…six-second loops of video … posted in real time will be the future of film distribution.  While we still endeavour to release films via some other methods, we didn’t want to be left out in the cold and we are proud to be an early adopter of tomorrow.”  Similarly, An ARG was created for The Girl with the Dragon Tattoo by 42 Entertainment, a marketing and entertainment company. It was called “Mouth Taped Shut”.
In India, movies like Bajrangi Bhaijaan, Prem Ratan Dhan Payo and Bajrao Mastani used new media for promotions. Bajrangi Bhaijaan had a Facebook page, a Twitter account and an Instagram account.  The hero of the film, Salman Khan, even participated in a chat session on Facebook (Jha L. , Salman Khan Films goes all out to promote Bajrangi Bhaijaan, 2015). There was an official Bajrangi Bhaijaan game also, available on Google’s app store, where it got an average rating of 4.3 on a scale of 1 to 5.  The official trailer was uploaded on YouTube.  There was no official web site, though, and one web site was purportedly “designed by Salman Lovers.”Prem Ratan Dhan Payo used social media platforms like Twitter and apps like Dubsmash[2] to engage with the audience.  However, the focus remained on conventional marketing.  The star cast appeared on several television shows to promote the movie (Malvania, 2015).  Also, just like Bajrangi Bhaijaan, Prem Ratan Dhan Payo also had no official web site, but just an unofficial web site also put up by the same group as Bajrangi Bhaijaan– Salman Khan Lovers.
The trailer of the movie Bajirao Mastani was uploaded on YouTube, and it had a presence of Facebook.  Members of the cast had a series of chat sessions with influential figures, recounting their journey and memories of the difficult film. The distributor aired these on multiple television channels and online (Jha L. , Bajirao Mastani and Dilwale in 2015's biggest Bollywood marketing war, 2015).   The producers of Bajirao Mastani did dabble a little with social media.  A short while before its release, the distributors launched an animated web series on their web site in which the characters of Bajirao, Mastani and Kashibai were represented in an animated format. The producers later launched a video game in which players could defeat enemies, just as Bajirao does in the movie (IANS, 2015).
Distribution
Several new media distribution platforms are available for AV content. These platforms either offer content from their libraries, or content produced in-house, or a combination of the two. Netflix is an American OTT services provider, founded in 1997. The company’s primary business is its subscription-based streaming service, which offers online streaming of a library of films and television programmes, including those produced in-house (Pogue, 2007).  Netflix also plans to provide video adventure games over the service.
Amazon Video is a VoD service that was launched by Amazon.com in September 2006. It offers television shows and films for rent or purchase, as well as original content and licensed acquisitions included in its Prime subscription.
The other digital entertainment services available in India include Hotstar, Voot, Ozee and ALTBalaji.
Hotstar was launched by Star India on February 6, 2015. It is owned by Novi Digital Entertainment, a wholly owned subsidiary of Star India, and is available as an app and as a desktop website. Voot, launched in 2016, forms the digital arm of Viacom 18. It is Viacom’s advertising-led VoD platform, and is available as an app and as a desktop website (PTI, 2016).  OZEE is an Indian digital online platform that was launched in February 2016 by Zee Entertainment Enterprises (Pai, 2016). The service was integrated with Zee5 in February 2018.
ALTBalaji is a subscription-based VoD platform owned by Balaji Telefilms Ltd., which was launched in April 2017 (Jha & Gupta, Balaji launches online streaming platform ALTBalaji, 2017). It is available on multiple platforms, including as an app and as a desktop website. SonyLIV is a VoD service launched by Sony Pictures Networks India Pvt. Ltd. in January 2013. Eros Now is Eros International’s on-demand Bollywood and regional entertainment network that was launched in August 2004. It is available on multiple platforms, including as an app and as a desktop website (News Bureau, 2016). The video streaming space has been one of the most successful avenues in the Indian content market, and is poised for rapid development.
The market size is estimated to be around almost Rupees 2,000 crore ($ 280 million), with more than 10 crore Indians streaming across content areas. Streaming does have a long way to go in India but with local and international players giving Indian consumers what they want, the space is poised for rapid development (Khera, 2018).
Discussion
New media has become is a major tool for content-creators and marketers. New media is being put to good use by producers, content-creators, marketers and distributors to reach out to a larger chunk of the audience, that too directly, without having to go through the hassles of the conventional channels.  This has given a very powerful tool in their hands to express themselves, which strengthens freedom of expression and, in turn, democracy itself, thereby empowering cinema and television.
The audiences now also have a wider range of platforms to watch AV content on, which are different from the conventional channels like theatres and television, and include mobile apps and online web sites like YouTube.  They also have a wider range of the kind of content that they want to watch, ranging from full-length features films to licensed content to custom-produced content to independent content to content produced by amateurs. This has not only improved access to content, including movies and television content, but also enhanced audience experience because of the variety of content available at a click of the mouse or a tap on the screen of a portable device.
A major fall-out of the advent of new media has been that content-creators can express themselves in a better, more powerful and a more penetrating way without having to bother about the nitty-gritty of distribution and the legal procedures that come with it. Their voice is heard by a greater number of people without the authorities watching over the shoulder, a big boost to freedom of expression and to democracy itself.  Content-creators need no longer be worried about the shackles and can work unfettered to take their message to the masses.  They have really benefitted from the new media milieu.
The concept of freedom of expression has acquired a new dimension with the advent of interactive storytelling, which has become possible only because of new media.  Interactive storytelling (also known as interactive drama) is a form of digital entertainment in which the storyline is not predetermined. The author creates the setting, characters and situation that the narrative must address, but the user (also reader or player) experiences a unique story based on their interactions with the story world. The architecture of an interactive storytelling programme includes a drama manager, user model, and agent model to control, respectively, aspects of narrative production, player uniqueness, and character knowledge and behaviour. Together, these systems generate characters that act ‘human,’ alter the world in real-time reactions to the player, and ensure that new narrative events unfold comprehensibly (Bostan & Marsh, 2012).
OTT is likely to evolve as a complimentary screen, given that more than 97 per cent of the TV market consists of single TV households, as per industry estimates. OTT feeds off of this latent demand and positions itself as an individual screen allowing viewers the flexibility of ‘anytime, anywhere’ media consumption over and above the traditional family appointment viewing on TV. The popularity of live and catch-up content on OTT bears testimony (Ramnath, 2018).
Conclusion
The biggest change that new media has brought for movie and television producers is the liberation from the restrains of censorship. Content-creators now don’t need to – if they choose – get their content approved by an institution created by the government. They can deliver the content directly to their audience, and let the audience decide what is good and what is bad for them. The internet records every view, and the numbers so generated will reveal whether the audience have accepted the content in question or not. The fact that content can now be delivered directly to the audience has enabled content-creators to be bolder and more realistic in their approach, and they are willing to explore newer horizons. Content-creators are also inclined to explore the possibilities of exploring new media as an additional channel of distribution beyond the conventional channels like theatres and television.
New media has given the audiences a wider range of content itself, and more options access this content. This has improved accessibility and variety of content available for the audience. Interactive storytelling now enables audience to be a participant rather than being a mere passive observer in the content that they access.
Content-creators are expressing in more powerful and a more penetrating ways without having to bother about the nitty-gritty, and their voice is being heard by a greater number of people without the authorities watching over the shoulder, which is a big boost to freedom of expression and to democracy itself.  This is the benefit of the new media milieu.
New media is helping content-creators to reach out to a larger chunk of the audience directly, giving them very powerful tool to express themselves, which strengthens freedom of expression and, in turn, democracy itself, thereby empowering cinema and television.


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